Privacy Policies

Privacy Policy

Updated Effective Date: March 1st, 2025

At Healari, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website, services, or make purchases on healari.com (collectively referred to as "Services"). References to "we," "our," or "us" in this policy refer to Healari, and "you" means the user of our Services, whether as a customer, visitor, or any other role.

By using our Services, you agree to the practices described in this policy. If you have concerns or do not agree, please stop using the Services. For questions, feel free to contact us at support@healari.com.

Policy Updates

We may revise this Privacy Policy over time to reflect changes in our practices, legal requirements, or operational needs. Updated versions will be posted on our website with the effective date clearly highlighted.

Information We Collect

We gather different types of personal information depending on how you interact with our Services. Personal information refers to details that identify, relate to, or could reasonably be linked to you.

1. Information You Provide

When you interact directly with our Services, we may collect:

  • Contact Information: Name, email address, phone number, and physical address.
  • Purchase Details: Billing and shipping addresses, order history, payment confirmation, and related details.
  • Account Information: Your username, password, and security details for account access.
  • Customer Support Information: Communications you send to us, such as messages, questions, or complaints.

2. Automatically Collected Information

When you use our website, certain information is collected automatically through cookies and similar technologies ("Usage Data"). This includes:

  • Your IP address, type of device, browser, and operating system.
  • Interaction details, such as the pages you visit and the links you click.

3. Third-Party Information

We may also receive personal information from third parties who assist us, such as:

  • Vendors like Shopify, who support core functionalities of our store.
  • Payment providers for processing payments securely.
  • Advertising and analytics partners for marketing and performance insights.

For details on Shopify cookies, please visit their Legal Page.

How We Use Your Information

We use your personal information to provide and improve our Services, communicate with you, and ensure your experience is seamless. Key purposes include:

  • Order Processing and Fulfillment: Managing transactions, shipping, and returns.
  • Account Management: Creating and maintaining your user account.
  • Marketing and Advertising: Sending you promotional offers or tailoring content to your preferences.
  • Security: Detecting fraudulent or malicious activities and protecting account security.
  • Service Enhancement: Personalizing your experience and responding to your inquiries.

Marketing communications are optional, and you can unsubscribe at any time. Non-promotional emails (e.g., about your orders) will continue regardless of subscription preferences.

How We Share Your Information

We only share your information with trusted parties and for clear purposes, such as operating our business and fulfilling your requests. Scenarios include:

  • Service Providers: Vendors performing functions like IT management, payment processing, analytics, or shipping on our behalf.
  • Marketing Partners: Partners assisting with advertising or promotional campaigns.
  • Legal Obligations: Complying with applicable laws, subpoenas, or protecting legal rights.
  • Business Transactions: During mergers, asset sales, or other reorganizations.

We do not share or sell sensitive personal information without your explicit consent.

Cookies and Online Tracking

Cookies help us enhance your experience by storing small pieces of information on your device. These may remember your settings, track usage patterns, or power advertising initiatives.

You can manage cookies through your browser settings, but disabling them may affect functionality. We also honor the Global Privacy Control (GPC) signal for users opting out of data sharing or targeted advertisements. Learn more at Global Privacy Control.

Security and Data Retention

We take security seriously and use a combination of measures to safeguard your information. Be advised, however, that no system can guarantee 100% security. For this reason, we encourage caution when sharing sensitive details. If you suspect your account is at risk, notify us immediately.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

Your Rights

Depending on your location, you may have the following rights concerning your personal data:

  1. Access: View the information we hold about you.
  2. Correction: Request corrections to any inaccurate details.
  3. Deletion: Ask us to delete certain personal information.
  4. Portability: Receive a copy of your data in a portable format.
  5. Restriction: Limit how we use your information.
  6. Withdraw Consent: Where applicable, you can withdraw previously given consent.
  7. Appeal Denials: Challenge decisions we make regarding data requests.

We will process requests within the time required by law, but verification of your identity may be required. You can make a request via email at support@healari.com.

Children's Privacy

Our Services are not designed for children, and we do not knowingly collect information from individuals under 13. If you believe a child’s data has been shared with us, contact us to have it deleted.

International Data Transfers

Your information may be transferred to and stored in countries outside your own. Where applicable, we rely on approved mechanisms, like Standard Contractual Clauses, to ensure proper data protection during international transfers.

Third-Party Links

Our website may include links to third-party platforms for convenience. Please review these platforms' privacy policies, as we don’t control or take responsibility for their practices.

Contact Us

For questions about this Privacy Policy or your data rights, feel free to reach out:

Healari Customer Support

  • Email: support@healari.com
  • Phone: (877) 303-7677
  • Hours: Monday–Friday, 9 a.m.–5 p.m. MST
  • Address: 5013 S Louise Ave #1202, Sioux Falls, South Dakota, 57108, United States

We’re here to assist you within 24–48 hours on business days.

This policy reflects our commitment to transparency and your privacy. Thank you for trusting Healari!